Last Updated: 10/1/2025
At Moorehouse Mudworks, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect only what we need to provide great service, including:
- Personal Information: name, email, shipping and billing address, phone number (if provided).
- Payment Information: processed securely through Stripe — we never see or store your full credit card details.
- Website Use Information: data such as your IP address, browser type, and pages visited, collected automatically through cookies or analytics tools to help improve our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate about your purchases, shipping updates, or customer support inquiries.
- Improve our website, products, and customer experience.
- Send occasional updates or promotions (only if you’ve opted in).
3. Sharing Your Information
We respect your privacy — your personal data is never sold or rented.
We only share it with trusted partners who help us operate our business, such as:
- Payment processors (e.g., Stripe) for secure transactions.
- Shipping carriers (e.g., USPS) for delivery.
- Website hosting and analytics providers that help us maintain and improve our site.
Each partner is required to keep your data safe and use it only as needed to perform their service.
4. Cookies
Our website uses cookies to remember preferences and track general usage patterns. You can adjust your browser settings to block cookies, but some parts of the site may not function properly.
5. Data Security
We take reasonable precautions to protect your information against unauthorized access, loss, or misuse.
Online transactions are encrypted, and we partner only with secure third-party services.
6. International Customers
If you’re visiting from outside the U.S., please note your information may be processed and stored in the United States. By using our site, you consent to this transfer.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications at any time.
To make a request, contact us at moore@moorehousemudworks.com.
8. Children’s Privacy
Our site is intended for adults. We do not knowingly collect information from children under 13.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. The updated version will be posted here with a new “Last Updated” date.
10. Contact Us
If you have questions or concerns about your privacy, please reach out:
Email: moore@moorehousemudworks.com
