Last Updated: 10/1/2025
Welcome to Moorehouse Mudworks! By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully.
1. Our Business
Moorehouse Mudworks creates handcrafted pottery with a modern Texas spirit. Our products include mugs, ornaments, chip-and-dip platters, and other ceramic pieces. For questions, you can reach us at moore@moorehousemudworks.com.
2. Using Our Website
You may browse and make purchases on our website. You agree not to misuse the site, including copying images or content without permission.
3. Product Information
All items are handcrafted, so slight variations in color, size, or shape may occur. Product photos are intended for reference only; your item may differ slightly from what is pictured.
4. Orders & Payment
We accept all major credit cards through Stripe. Orders are processed when payment is confirmed. If an item is unavailable or an error occurs, we will contact you as soon as possible.
5. Shipping & Delivery
- We ship nationally and internationally via USPS.
- Shipping costs are calculated at checkout.
- In-stock items typically ship within a couple of days. Custom orders or pre-orders may take 1–3 weeks to ship.
- While we take care in packaging, Moorehouse Mudworks is not responsible for delays caused by the carrier.
6. Returns & Breakage
- All sales are final except in cases of damage during shipping.
- If your item arrives broken, please contact us within 7 days of receipt with a photo, and we will work to resolve the issue.
7. Intellectual Property
All images, text, designs, and other content on this website are owned by Moorehouse Mudworks. They may not be used, copied, or distributed without our written permission.
8. Limitation of Liability
We strive to provide accurate product information and reliable service. Moorehouse Mudworks is not responsible for indirect damages, lost profits, or issues outside our control (e.g., shipping delays).
9. Privacy
We respect your privacy. Personal information collected during purchases is used solely for order fulfillment and customer service. For more details, see our [Privacy Policy].
10. Dispute Resolution
We hope every transaction is smooth and joyful! If you have any concerns or disputes, please contact us at moore@moorehousemudworks.com. We are committed to working with you to find a friendly resolution.
11. Changes to Terms
Moorehouse Mudworks may update these terms occasionally. We recommend reviewing them periodically. Continued use of our website indicates your acceptance of the most recent version.
